Frequently Asked Questions

We offer a range of speeds to fit different needs, starting at 100 Mbps for basic browsing, 300 Mbps for standard use, and up to 1 Gig (1000 Mbps) for heavy streaming, gaming, and smart homes.

No! All Easy Providor internet plans come with unlimited data. We do not impose data caps, throttle your speeds, or charge overage fees.

We provide standard WiFi equipment (modem/router combo) free of charge with all our internet plans. If you prefer to use your own compatible equipment, you are welcome to do so.

Yes, you can upgrade or downgrade your internet speed at any time without any fees or penalties. Just give us a call and we'll take care of it.

Mesh WiFi uses multiple access points to blanket your entire home in a strong, seamless WiFi signal. It's included in our Premium plans and is highly recommended for larger homes or homes with multiple floors and dead zones.

Yes! All our cable TV packages include your local broadcast networks (ABC, CBS, NBC, FOX, etc.) at no additional charge.

Our Standard and Premium TV packages include a Smart HD DVR. Basic packages may require a small monthly rental fee for a DVR box.

Yes, with an active TV subscription, you can use our partner streaming apps to watch live TV and On Demand content on your mobile devices, tablets, and computers.

Yes, channels like HBO, Showtime, Starz, and Cinemax can be added to any TV package for an additional monthly fee.

Most regional sports networks are included in our Standard and Premium TV packages, depending on your local market.

No. Easy Providor operates on a month-to-month basis. We do not require annual contracts, and there are no early termination fees if you decide to cancel.

We believe in transparent pricing. The price you see is the base price for the service. Standard local and federal taxes do apply, as well as required broadcast TV surcharges in some areas, but we do not add hidden "administrative" or "recovery" fees.

Your billing cycle starts on the day your service is activated. Bills are typically generated 5 days before your due date. You can set up auto-pay for convenience.

Absolutely. Bundling your internet and cable TV services is the best way to get the maximum value, saving you up to $30/month compared to buying them separately.

Standard professional installation is completely free for all new customers. Our technician will set up the equipment and ensure everything is working perfectly before leaving.

A typical installation for internet and TV takes between 1.5 to 2 hours. Complex setups in larger homes may take slightly longer.

Yes, someone 18 years or older must be present at the home during the entire installation process.

In most areas, we offer next-day or even same-day installation depending on technician availability. Call us and we'll give you an exact window for your area.